Returns
-
New Products: You may return any new Nimo PC product for any reason within 90 days of purchase.
- No special explanations or RMA authorizations are required for returns.
- We will cover all return shipping costs.
- Refunds will be issued to your original payment method.
-
Refurbished Products: You may return any refurbished Nimo PC product for any reason within 30 days of purchase.
- No special explanations or RMA authorizations are required for returns.
- We will cover all return shipping costs.
- Refunds will be issued to your original payment method.
Warranty
-
New Products: Nimo PC new products are covered by a 2-year warranty.
- During the warranty period, we will be responsible for all repair services and shipping costs.
- Simply provide your proof of purchase and SN to claim warranty service.
- We will arrange for repairs promptly.
-
Refurbished Products: Nimo PC refurbished products are covered by a 1-year warranty.
- During the warranty period, we will be responsible for all repair services and shipping costs.
- Simply provide your proof of purchase and SN to claim warranty service.
- We will arrange for repairs promptly.
Returns and Warranty Process
- To initiate a return or request warranty service, please visit our website or contact our customer support team.
Contact Us
Additional Terms
- When returning a product, please ensure it is undamaged and includes all original packaging and accessories.
- Products damaged due to malicious intent are not covered by our returns and warranty policy.
- Nimo PC is committed to providing you with the highest quality products and services. If you have any questions or need assistance, please do not hesitate to contact us.
- We hope this returns and warranty policy will give you peace of mind and allow you to fully enjoy the Nimo PC experience!
Definition of Malicious Damage:
- Any product damage resulting from abnormal use is considered malicious damage.
- This includes but is not limited to:
- Exposing the product to extreme temperatures or humidity
- Dropping or impacting the product
- Disassembling or modifying the product
- Using unauthorized accessories or software
- Using the product for purposes other than its intended use
If you are unsure whether product damage is considered malicious, please contact our customer support team for assistance.
Contact Us:
Email: service@nimopc.com
Phone: (302) 501-7208
Chat with us
Our standard model comes with 0GB RAM and 0GB storage. To meet diverse customer needs, we offer various customization options honorably provided by US employees hired by third-party partners. Please note that all configurations beyond the original 0GB RAM + 0GB storage version are upgraded by third-party partners authorized by us. The price difference between the standard version and the upgraded versions reflects the cost of the upgrading service as well as the cost of upgrading parts, which is charged by third-party service providers. This cost has already been included in the final price of each upgraded configuration.
Upgraded devices can be purchased directly from Amazon.Devices upgraded by our approved partners still enjoy full official warranty coverage, ensuring you have peace of mind with your purchase.
When choosing a device configuration, here is a guide to help customers make the right choice:
4/8GB RAM + 128/256GB SSD:
- Suitable for everyday computing and light office tasks.
- Ideal for users who primarily browse the internet, use office suites, and perform basic tasks.
- Can meet the needs of budget-conscious users.
16GB RAM + 512GB SSD:
- Suitable for moderate multitasking and larger file storage requirements.
- A good choice for users who need to run multiple applications simultaneously and require more data storage.
- Offers faster response times and larger storage capacity.
16GB RAM + 1TBGB SSD:
- Suitable for demanding tasks and intensive multitasking.
- Ideal for professionals, content creators, and gamers.
- Provides excellent performance and ample storage capacity for handling large applications and files.
32/64GB RAM + 1TB SSD (Or Higher configuration):
- Suitable for high-demand tasks and large-scale multitasking.
- Ideal for professionals, content creators, and gamers.
- Offers exceptional performance and a significant amount of storage space for heavy-duty applications and large files.
Customers can choose the configuration that best suits their needs and budget. If there are further questions or need more advice, feel free to ask.

BLAZING-FAST CPU POWER FOR DEMANDING TASKS
NIMO AI MINI PC is built around the groundbreaking AMD Ryzen AI Max+ 395 processor, designed for Game Center, AI Training, Computation, and rendering in 3D graphics. With 16 performance cores and 32 threads, up to 5.1 GHz boost clock, and a massive 80MB cache (16MB L2 cache + 64MB L3 cache), it delivers elite multitasking and compute power. As part of AMD’s cutting-edge Strix Halo lineup, it’s currently among the most powerful x86 APUs available, engineered to accelerate large AI models, render complex visual workloads, and support high-speed development pipelines with unmatched efficiency.

HIGH-EFFICIENCY IGPU FOR AI, GAMING & RENDERING
The integrated graphics of the AMD Ryzen AI Max+ 395 features 40 CUs clocked up to 2.9 GHz and leverages the advanced RDNA 3.5 architecture. This powerful iGPU outperforms an RTX 4060 laptop GPU in rendering benchmarks, delivering fluid FHD performance even in demanding creative and gaming workloads.

BUILT FOR LOCAL AI, READY FOR BIG MODELS
Powered by an advanced integrated GPU and up to 96GB of dynamically allocated VRAM from its 128GB memory, the NIMO MINI PC is capable of handling demanding AI workloads, including personal training of large-scale models like Deepseek 70B. Skip costly servers—train your own private AI models locally with ease and security. Unlock the power of AI at home, while keeping your data safe and fully in your control.

LIGHTNING-FAST RAM & STORAGE FOR PEAK EFFICIENCY
Equipped with onboard quad-channel LPDDR5 memory running at up to 8000MHz, the NIMO AI Mini PC delivers ultra-fast, power-efficient performance. Compared to traditional DDR5 SODIMMs, LPDDR5 offers 90% better responsiveness in tasks like video conferencing and photo editing, 30% faster speeds in productivity apps, and up to 12% improvement in demanding digital content workloads. With up to 128GB capacity, it's the perfect foundation for AI development, multitasking, and creative work at any scale.

WI-FI 7 & BLUETOOTH 5.2
Enjoy ultra-reliable connectivity with 2.5G LAN for high-speed networking tasks like firewalls, media servers, and advanced routing. Built-in Wi-Fi 7 delivers blazing wireless performance—up to 46Gbps theoretical speeds—offering up to 4.8× faster connections than Wi-Fi 6, and full backward compatibility. Bluetooth 5.2 ensures stable, low-latency links with all your wireless gear, from speakers and printers to monitors and peripherals.

WHY NIMO MINI PC STANDS OUT
The Nimo AI PC packs cutting-edge AI performance into an ultra-compact 4L body, purpose-built for today’s most demanding workloads. From running 100B parameter LLMs to generating ultra-high-resolution images, it delivers exceptional AI acceleration with up to 96GB of variable graphics memory and a 50 TOPs NPU. While most traditional desktops are over 25L in size, heavier, and not optimized for AI tasks, the Nimo AI PC is lighter, faster, and quieter, thanks to its smart thermal design and highly efficient heat management. Whether you're training AI models, rendering 3D graphics, or building your next game, Nimo offers unmatched versatility and performance in a fraction of the space.

FULL-SPECTRUM I/O WITH 13 VERSATILE PORTS
Say goodbye to bulky docking stations.The NIMO AI Mini PC comes equipped with 13 high-performance ports, including USB 4, HDMI, DisplayPort, 2.5G Ethernet, and more—ready to power multiple displays, ultra-fast data transfers, and all your essential peripherals. Whether you're building AI models, gaming, or working across devices, every connection you need is built right in.
