Return Policy
Returns
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New Products: You may return any new Nimo PC product for any reason within 90 days of purchase.
- No special explanations or RMA authorizations are required for returns.
- We will cover all return shipping costs.
- Refunds will be issued to your original payment method.
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Refurbished Products: You may return any refurbished Nimo PC product for any reason within 30 days of purchase.
- No special explanations or RMA authorizations are required for returns.
- We will cover all return shipping costs.
- Refunds will be issued to your original payment method.
Warranty
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New Products: Nimo PC new products are covered by a 2-year warranty.
- During the warranty period, we will be responsible for all repair services and shipping costs.
- Simply provide your proof of purchase and SN to claim warranty service.
- We will arrange for repairs promptly.
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Refurbished Products: Nimo PC refurbished products are covered by a 1-year warranty.
- During the warranty period, we will be responsible for all repair services and shipping costs.
- Simply provide your proof of purchase and SN to claim warranty service.
- We will arrange for repairs promptly.
Returns and Warranty Process
- To initiate a return or request warranty service, please visit our website or contact our customer support team.
Contact Us
Additional Terms
- When returning a product, please ensure it is undamaged and includes all original packaging and accessories.
- Products damaged due to malicious intent are not covered by our returns and warranty policy.
- Nimo PC is committed to providing you with the highest quality products and services. If you have any questions or need assistance, please do not hesitate to contact us.
- We hope this returns and warranty policy will give you peace of mind and allow you to fully enjoy the Nimo PC experience!
Definition of Malicious Damage:
- Any product damage resulting from abnormal use is considered malicious damage.
- This includes but is not limited to:
- Exposing the product to extreme temperatures or humidity
- Dropping or impacting the product
- Disassembling or modifying the product
- Using unauthorized accessories or software
- Using the product for purposes other than its intended use
If you are unsure whether product damage is considered malicious, please contact our customer support team for assistance.
Contact Us:
Email: service@nimopc.com
Phone: (302) 501-7208
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Elevate Your Business with NIMO Laptops – Partner with Us Today!
We are excited to introduce you to NIMO Laptops and Mini PC – the latest innovation in the world of computing! As a distributor of NIMO laptops, we invite you to join us in bringing this cutting-edge technology to your customers and elevate your business to new heights needs, ensuring a smooth and successful partnership.
At NIMO, we believe in pushing the boundaries of innovation to deliver laptops that redefine performance, style, and reliability. As a wholesale partner, you have the unique opportunity to offer your customers the best in modern computing.