To ensure your utmost satisfaction, we have established a comprehensive returns and warranty policy:
Returns
- You may return any Nimo PC product for any reason within 90 days of purchase.
- No special explanations or RMA authorizations are required for returns.
- We will cover all return shipping costs.
- Refunds will be issued to your original payment method.
Warranty
- Nimo PC products are covered by a 2-year warranty.
- During the warranty period, we will be responsible for all repair services and shipping costs.
- Simply provide your proof of purchase and SN to claim warranty service.
- We will arrange for repairs promptly.
Returns and Warranty Process
- To initiate a return or request warranty service, please visit our website or contact our customer support team.
- Contact Us
Additional Terms
- When returning a product, please ensure it is undamaged and includes all original packaging and accessories.
- Products damaged due to malicious intent are not covered by our returns and warranty policy.
Nimo PC is committed to providing you with the highest quality products and services. If you have any questions or need assistance, please do not hesitate to contact us.
We hope this returns and warranty policy will give you peace of mind and allow you to fully enjoy the Nimo PC experience!
Definition of Malicious Damage:
- Any product damage resulting from abnormal use is considered malicious damage.
- This includes but is not limited to:
- Exposing the product to extreme temperatures or humidity
- Dropping or impacting the product
- Disassembling or modifying the product
- Using unauthorized accessories or software
- Using the product for purposes other than its intended use
If you are unsure whether product damage is considered malicious, please contact our customer support team for assistance.
Contact Us:
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Email: service@nimopc.com
- Phone: (302) 501-7208
- Chat with us
