【2-Year Manufacturer's Warranty, Partialy Assembled in the USA, 90-Day Hassle-Free Returns】We prioritize your satisfaction and guarantee it with a comprehensive 2-year manufacturer's warranty, We also offer 90-day product return and exchange service, 2 Years Warranty and 90 Days Return offered by Manufacture NIMO Direct Inc. If any concerns arise, Our dedicated support team stands ready to swiftly resolve issues or facilitate replacements 【Durable Configuration】Our NIMO laptop support detachable RAM and SSD, allowing you to upgrade both your RAM and SSD yourself. 【Type-C 65W GaN PD Fast Charger Included】Our NIMO laptop come with a 6.56ft USB-C to USB-C fast charging cable and a Type-C 65W GaN PD fast charger, Charge for 15 minutes, standby for 2 hours, makes your travels more convenient. Our charger can not only power NIMO laptop but also charge your iPad, phone, camera, and other devices, helping you say goodbye to charging anxiety 【Humanized Design】Our NIMO Laptop, Fingerprint Reader with built-in fingerprint sensor on the touchpad, there's no need to type in your password every time-just a single touch is all it takes. Backlit keyboard for easy typing in dim or dark locations Touchpad with scroll and multitouch capabilities. Bright and evenly distributed backlit keys, easy typing in lower light environment. Ideal for studio work and office. Backlit has the option to turn on/off and adjust the brightness 【1920×1080 Bright View】 Original Factory Screen, 15.6" FHD IPS (1920x1080) Anti Glare Display with 85% screen-to-body ratio, 16:9 aspect ratio, and mirco-edge. The NIMO Laptop showcases a vibrant 15.6-inch display, offering stunning visuals with precise color accuracy and sharp detail
We'll send you a return label in one business day. Our repairs are proudly handled in the U.S. by our dedicated American team. We are committed to supporting American manufacturing and bringing these jobs back home.
Effective date: August 10, 2026
Returns
All returned computers are inspected after arrival. Any refund adjustment is based on the condition of the product received by Nimo compared with the condition in which it was originally sold.
Normal setup, testing, and light signs of ordinary use that still meet our Like New standard will not result in a deduction.
| Returned Condition | Refund Adjustment |
|---|---|
| Like New | No deduction |
| Very Good | 10% deduction |
| Good | 15% deduction |
The percentage is calculated using the merchandise price actually paid after discounts, excluding taxes and shipping charges.
For refurbished products, the returned condition is compared with the condition grade in which the product was sold:
| Condition Change | Refund Adjustment |
|---|---|
| Same grade | No deduction |
| One grade lower | No deduction |
| Two grades lower | 5% deduction |
Examples: Like New to Very Good receives a full refund; Very Good to Good receives a full refund; Like New to Good is subject to a 5% deduction.
Customer-caused damage—including liquid damage, impact damage, unauthorized disassembly or modification—and missing components or accessories are not covered by the standard grading table. These cases are reviewed manually. Nimo may deduct the documented loss in value, repair cost, or replacement cost, up to 100% of the merchandise price.
No condition-based deduction will apply when the issue is confirmed to be a product defect or shipping damage not caused by the customer.
This policy does not limit any rights available under applicable consumer-protection laws.
Warranty
Returns and Warranty Process
Additional Terms
Examples of Customer-Caused Damage:
Warranty for All Accessories:
All Nimo PC accessories (including chargers, adapters, and hubs) are covered by a 1-year warranty. The return and replacement policy for accessories aligns with the new product policy.
Returns for Peripherals:
Mouse pads and other small peripherals have a 7-day return and 15-day exchange policy, but do not have a long-term warranty period.
We hope this returns and warranty policy will give you peace of mind and allow you to fully enjoy the Nimo PC experience!
If you are unsure how product damage may affect your refund, please contact our customer support team for assistance.
Contact Us:
Email: service@nimopc.com
Phone: (302) 501-7208
Chat with us
Our standard model comes with 0GB RAM and 0GB storage. To meet diverse customer needs, we offer various customization options honorably provided by US employees hired by third-party partners. Please note that all configurations beyond the original 0GB RAM + 0GB storage version are upgraded by third-party partners authorized by us. The price difference between the standard version and the upgraded versions reflects the cost of the upgrading service as well as the cost of upgrading parts, which is charged by third-party service providers. This cost has already been included in the final price of each upgraded configuration.
Upgraded devices can be purchased directly from Amazon.Devices upgraded by our approved partners still enjoy full official warranty coverage, ensuring you have peace of mind with your purchase.
When choosing a device configuration, here is a guide to help customers make the right choice:
4/8GB RAM + 128/256GB SSD:
16GB RAM + 512GB SSD:
16GB RAM + 1TBGB SSD:
32/64GB RAM + 1TB SSD (Or Higher configuration):
Customers can choose the configuration that best suits their needs and budget. If there are further questions or need more advice, feel free to ask.
Nimopc offers a competitive price match program to ensure you get the best deals on our products!
Please contact Nimo Service and have the active link to the product to which you are requesting a price match.
We will honor a lower price on like products to earn your business!
Here's how it works:
What we don't cover:
Combining promotions:
Limitations:
Price Match Examples:
Additional benefits:
Key points to remember:
We strive to offer you the best possible value. If you have any questions about our Price Guarantee Policy, don't hesitate to contact us!
1.17M YouTube subscribers
Quote: This video shows the NIMO N157 handling heavy Photoshop edits and 3D rendering without slowdown, thanks to its Ryzen 9 and Radeon 780M, while its bright 17.3-inch display stays clear even in full sunlight.
Product Used: Nimo N157 Laptop
415K YouTube subscribers
Quote: This video is a follow-up to Carey Holzman's Nimo N157 15.6" laptop review, covering unexpected challenges found during testing and the creative solutions used to resolve them for students and home-office users.
Product Used ：Nimo N157 Laptop
696K YouTube subscribers
Quote: This video shows the Nimo 17.3" Ryzen AI 9 HX 370 delivering a fast 12-core CPU, sleek elegant design, and easy upgradability, while proving that dual-channel memory nearly doubles gaming performance on the Radeon 890M.
Product Used：Nimo 17.3" AMD Ryzen AI 9 HX 370 Laptop
415K YouTube subscribers
Quote: This video shows a live, unscripted teardown of the NIMO AI Mini PC, highlighting its AMD Ryzen AI Max+ 395 processor, 128GB RAM, rugged metal build, and versatility for gaming, AI, and creative work.
Product Used ：NIMO AI Mini PC 4L version
1.14M YouTube subscribers
Quote：This video showcases the NIMO N175's crisp 17.3-inch display and smooth AMD Ryzen 9 performance, running games and high-resolution video without lag, earning a 9.5 out of 10 rating for everyday productivity.
Product Used：NIMO N175 Laptop
Customers praised this budget-friendly laptop for its "great value," fast performance, vivid 15.6" FHD screen, long battery life, and upgradeable RAM/SSD. Many highlighted "easy setup" and features like backlit keyboard and fingerprint login. Some noted concerns about initial configuration challenges and battery drain during gaming. Overall "well worth the money."
Replaced my HP laptop with a NIMO N157 laptop. I use the laptop for email, news and streaming. The screen is big and bright. The backlit keyboard is amazing.
Became a NIMO fan overnight.
I love this laptop it has so many cool features, had to buy windows 11 , ram and ssd and upgraded myself but after i did the work it turned out to be really worth it
Excelente funciona perfecto y la batería dura todo el día , después de un mes compré otra para mi esposa
Love this laptop!
Great for the price! Seems well for the first several weeks so far. Working Great. Love helping smaller companies.
I’m sending it back, it’s not configured and I don’t know what to do with it.
Nice laptop..Great screen color and sharpnessLove the backlight on the keys
I'm very satisfied with the company and the product.
Bought this for my 14 year old daughter to have for high school. It was easy to set up (other than having to make up a fake Microsoft email address just to register Windows 11, but that isn't the laptop's fault - and once you're logged in, you can change it to a "legacy" non-email account). It runs flawlessly and she is very happy with it. The only negative at all is the touchpad, which is pretty difficult to get to accept right-clicks - which is why it loses one star, because right-clicking is pretty critical to running a Windows-based computer. Otherwise, both she and I are very happy with it.
I am a teacher and used to lug my laptop back and forth between home and school. Now I keep this one for home use and love the convenience. It does everything that was advertised. Highly recommend.
So far so good. It responds faster than I expected. I can’t wait to do some real work on her.
My child has been able to do everything he wants so far. Runs Fortnite really well and he even plays Steam games and of course Roblox. He also uses it for his 3D printer slicing and it’s very fast. Awesome price point and I’m very happy with purchase.
Not a bad unit - not as fast as hoped but otherwise, pretty nice. Screen display is great and keyboard action is nice. Seems to be a good fit for what I need.
I'm happy with it
Love it. Great quality and does an excellent job with my daily work needs.
It works great. There is not a bunch of bloatware to bog the laptop down. Runs really fast. Beautiful blue color and the fingerprint is easy to use to log in.
I’m very impressed for the quality of this NIMO laptop and the affordability. Would bargain if needed it !
So far so good. No problems whatsoever. Nice computer for a reasonable price.
Love its,easy functions!
Was exactly as described.
It’s great for daily school/work use, just don’t intend on using it for any kind of newer games. It simply can’t handle games but great for the price.
Love it. Very easy to set up.
Good for my needs which are basic. Speakers are are pretty weak. Bought a little Bluetooth speaker to boost sound. Good laptop overall.
I bought this laptop for purpose of having a system that allow me to record music whenever I'm not at my home see studio recording.I recently purchased a jam buddy 2 to accompany me to fulfill the portable package I needed.I also work as an IT specialist so I will admit this was purchased from the features it listed and was familiar with the professor.First off the ability to pair the laptop with the jam buddy was great. Runs several digital recording platforms flawlessly. Also openart was tested just to see how it worked with video creation. It handled everything I threw at it.I also know that SD expandable drive will be useful, just went with 256 GB and 8 GB.With those important upgradable features it and every port type I would require. The charger shows higher than standard quality, USB C great for almost everything including OTG from the jam buddy.I would recommend this laptop and for the price, worth every penny.
I am impressed with this laptop. It has the speed and capability to do everything I want. Video quality is good, especially if you Zoom meeting. I thought it was good value for the money. I was happy I didn’t have to buy and extra warranty either. It comes with a 2 year warranty so don’t spend the money for one with Amazon unless your getting something beyond 2 years.
Very satisfied with the quality and speed. Very nice price point and sleek design. I also like the fingerprint scanner. Will also be using the laptop for my upcoming college semester and look forward to it. Thank you!
Muy feliz con mi nueva laptop es una marca nueva que recomiendo.
Love it . And it runs fast and it light weight . I buy it again
I bought this laptop to edit Insta 360, 360 videos. It isn't as fast as my sons $3000 gaming laptop, but it's doing the job.My only regret is not opting out for a larger internal drive.The image on the screen is good and I love the keyboard.A good value for what I paid for it. $300
Excellent product. Very easy to transfer files from old computer via One Drive. Has everything I need. Affordable and easy to access.
For the price this has been an excellent computer. I'm not a big gamer or heavy user so the speed is excellent and really like the lighted keyboard. For a pc with 16 meg of ram a 500m of storage and a fast processor you can't beat it - easy to set up from the cloud too!!
So far I’ve been happy with this laptop and hopefully I will learn to love it.
The NIMO N-Lite Series is designed for students, families, home users, and professionals who need a reliable laptop for everyday tasks. It is suitable for web browsing, online classes, documents, video calls, streaming, and general office work.
For basic browsing, documents, and online learning, an entry-level memory and storage configuration may be sufficient. For smoother multitasking and longer-term use, 16GB of memory and at least 512GB of SSD storage are recommended. Available configurations vary by model.
N-Lite laptops can support casual games, media playback, and light photo or content editing. They are not intended for demanding AAA gaming, advanced 3D rendering, or other sustained high-performance workloads. Customers who need more performance should consider the N-Pro or N-AI Series.
Upgrade options vary by model and configuration. Some N-Lite models support replaceable or expandable memory and M.2 SSD storage, while others may have different hardware limitations. Please check the specifications on the individual product page before purchase.
New N-Lite laptops include NIMO's standard warranty and return coverage shown on the applicable product page. Final eligibility, return periods, and warranty terms are subject to NIMO's current published policies.
