【2-Year Manufacturer's Warranty, Partially Assembled in the USA, 90-Day Hassle-Free Returns】Your satisfaction is our priority. We provide a comprehensive 2-year manufacturer's warranty and 90-day hassle-free returns. Our laptops, partially assembled in the USA, undergo strict quality checks to ensure durability and performance. Our dedicated support team is available to resolve any issues quickly.【AMD Ryzen 5 6600H CPU, 660M GPU & Robust Build Quality】Powered by the AMD Ryzen 5 6600H CPU (6 cores, 12 threads, up to 4.5 GHz) and equipped with the cutting-edge 660M GPU (6nm process, 6 GPU cores, 1900 MHz), this laptop offers reliable performance. It easily handles multitasking, gaming, and professional applications.【Type-C 100W PD Fast Charger】Travel with confidence using our compact 100W USB-C PD fast charger with a 6.56ft cable. A 15-minute charge provides up to 2 hours of standby time. Compatible with multiple devices, this charger simplifies your travel setup.【Upgradable/Expandable Durable Configuration】Future-proof your workflow with upgradable dual-channel memory and detachable RAM/SSD. The laptop comes with pre-installed up to 64GB DDR5 RAM and 2TB PCIe 4.0 SSD for fast performance and ample storage. The metal A-shell design combines durability with a sleek appearance.【Humanized Design】Experience premium usability with a 17.3" FHD IPS (1920x1080) anti-glare display featuring an 85% screen-to-body ratio and micro-edge design. The integrated fingerprint reader ensures secure, one-touch login. The backlit keyboard and multi-touch touchpad enhance productivity in any lighting condition.
We'll send you a return label in one business day. Our repairs are proudly handled in the U.S. by our dedicated American team. We are committed to supporting American manufacturing and bringing these jobs back home.
Effective date: August 10, 2026
Returns
All returned computers are inspected after arrival. Any refund adjustment is based on the condition of the product received by Nimo compared with the condition in which it was originally sold.
Normal setup, testing, and light signs of ordinary use that still meet our Like New standard will not result in a deduction.
| Returned Condition | Refund Adjustment |
|---|---|
| Like New | No deduction |
| Very Good | 10% deduction |
| Good | 15% deduction |
The percentage is calculated using the merchandise price actually paid after discounts, excluding taxes and shipping charges.
For refurbished products, the returned condition is compared with the condition grade in which the product was sold:
| Condition Change | Refund Adjustment |
|---|---|
| Same grade | No deduction |
| One grade lower | No deduction |
| Two grades lower | 5% deduction |
Examples: Like New to Very Good receives a full refund; Very Good to Good receives a full refund; Like New to Good is subject to a 5% deduction.
Customer-caused damage—including liquid damage, impact damage, unauthorized disassembly or modification—and missing components or accessories are not covered by the standard grading table. These cases are reviewed manually. Nimo may deduct the documented loss in value, repair cost, or replacement cost, up to 100% of the merchandise price.
No condition-based deduction will apply when the issue is confirmed to be a product defect or shipping damage not caused by the customer.
This policy does not limit any rights available under applicable consumer-protection laws.
Warranty
Returns and Warranty Process
Additional Terms
Examples of Customer-Caused Damage:
Warranty for All Accessories:
All Nimo PC accessories (including chargers, adapters, and hubs) are covered by a 1-year warranty. The return and replacement policy for accessories aligns with the new product policy.
Returns for Peripherals:
Mouse pads and other small peripherals have a 7-day return and 15-day exchange policy, but do not have a long-term warranty period.
We hope this returns and warranty policy will give you peace of mind and allow you to fully enjoy the Nimo PC experience!
If you are unsure how product damage may affect your refund, please contact our customer support team for assistance.
Contact Us:
Email: service@nimopc.com
Phone: (302) 501-7208
Chat with us
Our standard model comes with 0GB RAM and 0GB storage. To meet diverse customer needs, we offer various customization options honorably provided by US employees hired by third-party partners. Please note that all configurations beyond the original 0GB RAM + 0GB storage version are upgraded by third-party partners authorized by us. The price difference between the standard version and the upgraded versions reflects the cost of the upgrading service as well as the cost of upgrading parts, which is charged by third-party service providers. This cost has already been included in the final price of each upgraded configuration.
Upgraded devices can be purchased directly from Amazon.Devices upgraded by our approved partners still enjoy full official warranty coverage, ensuring you have peace of mind with your purchase.
When choosing a device configuration, here is a guide to help customers make the right choice:
4/8GB RAM + 128/256GB SSD:
16GB RAM + 512GB SSD:
16GB RAM + 1TBGB SSD:
32/64GB RAM + 1TB SSD (Or Higher configuration):
Customers can choose the configuration that best suits their needs and budget. If there are further questions or need more advice, feel free to ask.
Nimopc offers a competitive price match program to ensure you get the best deals on our products!
Please contact Nimo Service and have the active link to the product to which you are requesting a price match.
We will honor a lower price on like products to earn your business!
Here's how it works:
What we don't cover:
Combining promotions:
Limitations:
Price Match Examples:
Additional benefits:
Key points to remember:
We strive to offer you the best possible value. If you have any questions about our Price Guarantee Policy, don't hesitate to contact us!
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The N-Pro Series is designed for users who need stronger performance for multitasking, business applications, coding, content creation, and gaming. The N-Lite Series focuses on dependable everyday computing for study, home, and general office use.
Yes. Selected N-Pro models are suitable for esports titles, casual to moderate gaming, photo editing, coding, streaming, and everyday content creation. Performance depends on the processor, graphics capability, memory, cooling, resolution, and application settings of the selected model.
For everyday productivity and moderate multitasking, 16GB of memory with a 512GB or 1TB SSD is a practical starting point. For heavier multitasking, larger creative projects, development work, or gaming libraries, consider 32GB or more memory with at least 1TB of SSD storage. Available configurations vary by model.
Many N-Pro models offer upgradeable memory and M.2 SSD storage, but the number of slots, maximum supported capacity, and installation requirements vary by model. Please review the specifications on the individual product page before selecting upgrade components.
No. Graphics hardware varies by model. Some N-Pro laptops use integrated AMD Radeon or Intel graphics, while other products may support stronger graphics configurations. Customers should check the GPU listed on the product page for the selected model.
New N-Pro laptops include NIMO's standard warranty and return coverage shown on the applicable product page. Final eligibility, return periods, and warranty terms are subject to NIMO's current published policies.
