We'll send you a return label in one business day. Our repairs are proudly handled in the U.S. by our dedicated American team. We are committed to supporting American manufacturing and bringing these jobs back home.
Returns
Warranty
Returns and Warranty Process
Additional Terms
Definition of Malicious Damage:
Warranty for All Accessories:
All Nimo PC accessories (including chargers, adapters, and hubs) are covered by a 1-year warranty. The return and replacement policy for accessories aligns with the new product policy.
Returns for Peripherals:
Mouse pads and other small peripherals have a 7-day return and 15-day exchange policy, but do not have a long-term warranty period.
We hope this returns and warranty policy will give you peace of mind and allow you to fully enjoy the Nimo PC experience!
If you are unsure whether product damage is considered malicious, please contact our customer support team for assistance.
Contact Us:
Email: service@nimopc.com
Phone: (302) 501-7208
Chat with us
At Nimo, we believe everyone deserves access to high-quality tech. That's why we offer Nimo Certified Refurbished laptops, meticulously restored and rigorously tested to meet our exacting standards. We understand that cosmetic condition is important, which is why we've adopted a clear and transparent grading system.
Understanding Nimo's Refurbished Grades
When you choose a Nimo Certified Refurbished laptop, you're choosing quality, value, and sustainability. We use a straightforward grading system to help you understand the cosmetic condition of your device:
What Sets Nimo Certified Refurbished Apart?
Why Choose Nimo Certified Refurbished?
Shopping with Confidence
We understand that buying a refurbished laptop can raise questions. That's why we're committed to providing you with all the information you need to make an informed decision. If you have any questions, our friendly customer support team is always 1 here to help.